At Silken™, we understand the importance of protecting your privacy and personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or making a purchase.

Information Collection

When you visit our website, we may collect certain information about your device, including your IP address, browser type, and operating system. We may also collect information about your browsing behavior, such as the pages you visit and the links you click on.

When you make a purchase on our website, we collect personal information such as your name, email address, shipping address, and payment details. This information is necessary to process your order and deliver the products to you.

Information Use

We use the information we collect to improve our website and provide you with a better shopping experience. We may use your personal information to:

• Process and fulfill your orders
• Communicate with you about your orders and provide customer support
• Send you promotional emails and newsletters (if you have opted in)
• Analyze and improve our products and services

Information Sharing

We may share your personal information with third-party service providers who assist us in processing orders, delivering products, and analyzing website usage. These service providers are contractually obligated to protect your information and may only use it for the specific purposes for which we provide it to them.

We may also share your information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on our website.

Information Security

We take the security of your personal information seriously and have implemented measures to protect it from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal information, please contact us at hello@silken.com.

Last updated: 4/28/2024