At Silken™, we understand the importance of timely delivery when it comes to your hair styling needs. That's why we have a clear and efficient shipping policy in place to ensure your products reach you in a timely manner.

Delivery Timeframes:

For customers in the United States, you can expect your order to be delivered within 8-14 days. Please note that this timeframe may vary depending on your location within the country.

For our international customers, the delivery timeframe may vary. We strive to get your order to you as quickly as possible, but factors such as customs clearance and local postal services may impact the delivery time. Rest assured, we work with trusted shipping partners to minimize any delays.

Tracking Your Order:

Once your order has been processed and shipped, we will provide you with a tracking number. This will allow you to monitor the progress of your package and have peace of mind knowing exactly where it is in transit.

Shipping Costs:

Shipping costs will be calculated at checkout based on the weight and destination of your order. We strive to offer competitive shipping rates while ensuring the safe and secure delivery of your products.

International Shipping:

For our international customers, please be aware that additional customs fees, taxes, or duties may be applicable upon delivery. These charges are determined by your country's customs office and are beyond our control. We recommend contacting your local customs office for more information regarding any potential fees.

Customer Satisfaction:

Your satisfaction is our top priority. If you have any concerns or questions regarding your order, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure a smooth shopping experience.

Conclusion:

Our shipping policy is designed to provide you with transparency and peace of mind. We strive to deliver your Silken™ products in a timely manner, both domestically and internationally. Should you have any further questions or require assistance, please don't hesitate to contact us.