At Silken™, we understand that sometimes a product may not meet your expectations or needs. That's why we offer a hassle-free refund policy to ensure your satisfaction.

If you are not completely satisfied with your purchase, you can request a refund within 30 days of receiving your order. We believe in the quality of our products and want you to be confident in your purchase.

To initiate a refund, please contact our customer support team with your order details. Our dedicated team will guide you through the process and provide you with the necessary instructions.

Once we receive your returned item, our team will inspect it to ensure it is in its original condition and packaging. If everything checks out, we will process your refund within 7 business days.

Please note that the refund will be issued to the original payment method used for the purchase. Depending on your bank or credit card provider, it may take additional time for the refund to be reflected in your account.

For any product that is damaged or defective upon arrival, we offer a full refund or replacement. Simply contact our customer support team within 7 days of receiving the item, and we will assist you in resolving the issue.

It is important to note that certain items may not be eligible for a refund. This includes products that have been used, opened, or damaged by the customer. Additionally, any promotional or discounted items may be subject to different refund terms.

If you have any questions or concerns regarding our refund policy, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction with our products.

Thank you for choosing Silken™. We appreciate your business and strive to provide you with the best shopping experience possible.